ONLINE STORE TERMS & CONDITIONS
It is your responsibility to make sure the delivery address given is correct and that there is someone in charge of receiving your parcel, Gilt Moth Tattoo is not responsible if your parcel is left with a neighbour or left in a "safe place".
Deliveries are charged by weight and are sent within the UK and Europe via Royal Mail Standard or Tracked & Signed, and Rest of the world via Royal Mail International Standard.
UK: 3-5 working days
Europe: 5-10 working days
Rest of the world: 5-15 working days
Gilt Moth Tattoo is unable to guarantee an exact delivery date and is not liable for the damage or loss of the parcel once delivered. If your parcel was returned to us for any reason, it is your responsibility to assume the cost of redelivery.
Gilt Moth Tattoo will not share your details with anyone.
EXCHANGES & REFUNDS
Gilt Moth Tattoo takes care to ensure that your product is not faulty and that is properly packed, a lot of our products are a very limited run, one of a kind or handmade, therefore we are unable to provide any exchanges or refunds.